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SCAM ALERT: Vapex – The $99 Monthly Rip-off

Scam Alert Spinfuel Alerts the public to Vapex eCigarttes

SCAM ALERT: Vapex – The $99 Monthly Rip-off

 

Did you know that ONE 10ML Bottle of eLiquid is equivalent to 55 packs of traditional cigarettes? No? According to Vapex, their eJuice is!

Scam Alert Spinfuel Alerts the public to Vapex eCigarttes Scam Alert Spinfuel Alerts the public to Vapex eCigarttes Scam Alert Spinfuel Alerts the public to Vapex eCigarttesScam Alert Spinfuel Alerts the public to Vapex eCigarttesScam Alert Spinfuel Alerts the public to Vapex eCigarttesHow would you like to pay $99.95 a month, plus shipping, for 40ML of Chinese-made eLiquid? Well, now you can! And it’s simple. Here’s all you need to do.

Sign up for the TryVapex Risk Free (yea, sure) 12-day “evaluation” period, with the moment of your order counting as the official evaluation count down clock. All you pay is just $4.95 when you place your first order, then, 12 days after you’ve placed your order your credit/debit card will be charged $99.95 plus taxing and shipping. 30-days after those 12-days you will once again receive 40ML (4x 10ML bottles and a 5-pack of disposable clearomizers).

If you’re lucky, and you receive the eGo starter kit with enough time left to cancel, you’ll jump through several hoops to do so. You can even keep this eGo starter kit for $49.95, plus taxes and shipping, as long as you’re able to get through to the company and put in writing your reasons you wish to cancel.

 

But wait, it gets even better. Vapex claims that the eGo battery (unknown mAh) will last the equivalent of 55 packs of cigarettes! I don’t know about you, but that’s pretty amazing. In addition, the Vapex eLiquid lasts 20 times longer than the competitions eLiquid! I’m telling you, these guys have found the miracle we’ve been waiting for!

 

 

2. AUTO SHIPMENTS AND BILLING



2.1 By placing your order you will be receiving a 12-day evaluation of Vapex for the price of $4.95 shipping and handling! Your order will be shipped via USPS Ground and you will receive 1 battery, 1 wall charger, 1 clearomizer (cartomizer that is clear so you can see the amount of liquid you have remaining), 1 bottle of e-juice (nicotine based liquid). We stand by our satisfaction Guarantee and our friendly customer service. You will also be enrolling into our convenient auto ship program once your evaluation expires. You understand that you are subscribing to a monthly shipment program and you will be charged $99.95 per month starting 12 days from today and every 30 days thereafter unless cancelled and will be receiving a 1 month supply of 1 box of clearomizers (5 packs) and four 10ml bottles of e-juice. You also understand that you can cancel at any time, subject to the provisions of section 3, without further obligation by calling 800.554.5447 Monday – Friday between the hours of 9am-6pm EST. Your transaction will appear on your credit card statement as TRYVAPEX.COM. You will receive your package within 2-4 business days or each payment. Please allow 2-4 Business days for your initial Starter Kit.

2.2 If you cancel during your evaluation period, prior to your first billing cycle, you will be charged $49.95 to keep the Starter Kit. First month’s billing cycle includes $49.95 for the Starter Kit and $50 for the auto shipment (4 bottle of selected E-juice and a 5 pack of clearomizers). This is at a discounted rate for your first month’s supply. Every 30 days thereafter you will be billed the regular price of $99.95 per month for the auto shipment. 

2.3 You authorize us to initiate a one-time charge to your credit card, as indicated, upon your purchase, a charge once your evaluation period ends of $99.95 ($49.95 if you choose to cancel and keep the starter kit), and a charge every 30 days thereafter for the auto shipment, unless canceled. This transaction will show on your statement as TRYVAPEX.COM.

3. RETURNS, CANCELLATION AND REFUND POLICY

3.1 REFUND POLICY. You must call Customer Service at 800.554.5447 before any arrangements will be made to issue a refund. Shipping and handling fees are non-refundable.

3.2 RMA (Return Merchandise Authorization) numbers are required for all returns and are available upon request by calling customer service. RMA numbers will be issued within 2 business days. Products must be returned to Vapex, 4525 S 2300 E #100 Salt Lake City, UT 84117, in their original, unopened package within 30 days of shipment. 

3.3 Persons with a medical condition, who are pregnant, or have reason to believe they may become pregnant in the next 60 days should not order this product. Refund requests will not be accepted and refunds will not be given for these reasons. You must consult a physician prior to placing an order if you are unsure about whether you can take this product.

 

The Starter Kit

 

Your very expensive eGo Starter Kit contains the following products:

 

1x- 1 battery

1x – wall charger,

1x disposable clearomizer,

1x 10ML bottle of e-juice (nicotine based liquid).

 

 

The Scam

 

How many people will fall for this scam? Too many. We see it much too often, and we will keep on seeing it until the government steps in and demands these companies reveal the real terms of these scams.

 

By singing up for this ridiculous program you will pay more than $100 a month for 40ML of cheap eLiquid and a 5-pack of cheap knock-off clearomizers. 

 

Please pass this Scam Alert around to anyone you know who might be tempted to sign up, who might not look at the Terms and Conditions, which they do a great job of hiding the link. In order to stop these awful scams we need to educate smokers and Vapers about the real cost of these products, and how they can obtain quality products for a FRACTION of the price these people want to rip you off for.

 

In this single web page, tryvapex.com they list 2 different addresses.

 

Vapex
4525 S 2300 E #100
Salt Lake City, UT. 84117

 

Vapex
197 East 800 North
Bountiful, UT. 84010

 

CUSTOMER SERVICE: 800.554.5447

 

Terms

Terms & Conditions of Sale (“Conditions”)

IMPORTANT DISCLAIMER: If you are under the age of 18 (or under the age of 19 and you live in Alabama, Alaska, New Jersey, Utah and New York) please leave this Site immediately. By entering this Site, you represent that you are at least 18 years of age, or 19 in those jurisdictions mentioned above. 
PLEASE NOTE that IF YOU ARE A RESIDENT OF OREGON, YOU MAY NOT PURCHASE THE PRODUCT. The Product is not intended as a “stop smoking” or “quit smoking” device; instead the Product provides an alternative to smoking by supplying nicotine through a personal atomizing device. Nicotine, even in low doses, can have a number of potentially harmful side effects.

The Product should not be used by anyone under the age of 18 or anyone who is pregnant, nursing, or breastfeeding. Information and statements regarding product have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure or prevent any disease.

1. SCOPE & APPLICATION

1.1 You expressly agree and accept the Conditions set forth herein unconditionally as a binding contract (“the Agreement”) enforceable by law. The following are the terms and conditions of purchase of dba on this Site, all such references to Products shall be (“Product”). “Customer”, “I”, “You” or “Your” refers to you. “Site” means this World Wide Website located at this URL . Vapex (“We”, “Us” or “Our”) reserves the right to amend this Agreement from time to time. It is agreed that any such amendment will apply to Customer and does not require notification by Vapex. 
2. AUTO SHIPMENTS AND BILLING



2.1 By placing your order you will be receiving a 12 day evaluation of Vapex for the price of $4.95 shipping and handling! Your order will be shipped via USPS Ground and you will recieve 1 battery, 1 wall charger, 1 clearamizer (cartomizer that is clear so you can see the amount of liquid you have remaining), 1 bottle of e-juice (nicotine based liquid). We stand by our satisfaction Guarantee and our friendly customer service. You will also be enrolling into our convenient auto ship program once your evaluation expires. You understand that you are subscribing to a monthly shipment program and you will be charged $99.95 per month starting 12 days from today and every 30 days thereafter unless cancelled and will be receiving a 1 month supply of 1 box of clearamizers (5 packs) and four 10ml bottles of e-juice. You also understand that you can cancel at any time, subject to the provisions of section 3, without further obligation by calling 800.554.5447 Monday – Friday between the hours of 9am-6pm EST. Your transaction will appear on your credit card statement as TRYVAPEX.COM. You will recieve your package within 2-4 business days or each payment. Please allow 2-4 Business days for your inital Starter Kit.

2.2 If you cancel during your evaluation period, prior to your first billing cycle, you will be charged $49.95 to keep the Starter Kit. First month’s billing cycle includes $49.95 for the Starter Kit and $50 for the auto shipment (4 bottle of selected E-juice and a 5 pack of clearomizers). This is at a discounted rate for your first month’s supply. Every 30 days thereafter you will be billed the regular price of $99.95 per month for the auto shipment. 

2.3 You authorize us to initiate a one-time charge to your credit card, as indicated, upon your purchase, a charge once your evaluation period ends of $99.95 ($49.95 if you choose to cancel and keep the starter kit), and a charge every 30 days thereafter for the auto shipment, unless canceled. This transaction will show on your statement as TRYVAPEX.COM.

3. RETURNS, CANCELLATION AND REFUND POLICY

3.1 REFUND POLICY. You must call Customer Service at 800.554.5447 before any arrangements will be made to issue a refund. Shipping and handling fees are non-refundable.

3.2 RMA (Return Merchandise Authorization) numbers are required for all returns and are available upon request by calling customer service. RMA numbers will be issued within 2 business days. Products must be returned to Vapex, 4525 S 2300 E #100 Salt Lake City, UT 84117, in their original, unopened package within 30 days of shipment. 

3.3 Persons with a medical condition, who are pregnant, or have reason to believe they may become pregnant in the next 60 days should not order this product. Refund requests will not be accepted and refunds will not be given for these reasons. You must consult a physician prior to placing an order if you are unsure about whether you can take this product.

4. DISPUTE RESOLUTION

4.1 You expressly agree to submit in writing any objection regarding credit card charges to:

Vapex
4525 S 2300 E #100
Salt Lake City, UT. 84117

Corporate Address:

Vapex
197 East 800 North
Bountiful, UT. 84010

4.2 Vapex, in its sole discretion, shall determine the validity of Your objection and notify You of its decision. Should You disagree with the decision, You agree to mediate the dispute before litigation.

4.3 You will be held responsible for any losses incurred as a result of Your failure to comply with any provision in this Agreement.

5. OFFER, ACKNOWLEDGMENT AND ACCEPTANCE

5.1 Any prices, quotations and descriptions made or referred to on this Site are subject to availability and may be withdrawn or revised at any time prior to our express acceptance of Your order (as described below).

5.2 While we make every effort to ensure that items appearing on the Site are available, we cannot guarantee that all items are in stock or immediately available when you submit your order. We may reject Your order (without liability) if We are unable to process or fulfill it. If this is the case, We will refund any prior payment that you have made for that item.

5.3 Prior to such acceptance, an automatic e-mail acknowledgement of Your order may be generated. Please note that any such automatic acknowledgement does not constitute a formal acceptance of Your order.

5.4 Our acceptance of Your order takes effect and the contract concluded at the point where We dispatch Your order and accept Your credit card (“Acceptance”).

5.6 We may keep records of orders received, acknowledgements, acceptances and other contract records for a reasonable period after Acceptance. We may be able to provide You with copies on written request; however You must make sure you print a copy of all such documents and these Conditions for your own records.

6. YOUR REPRESENTATIONS

6.1 You represent that the information provided by You when placing Your order is up-to-date, materially accurate, and is sufficient for Us to fulfill your order. You are responsible for maintaining and promptly updating Your account information with Us for accuracy and completeness and keeping such information (and any passwords given to You for the purposes of accessing the Site and/or purchasing Products) secure against unauthorized access. Unless agreed otherwise or required by applicable law, any warranties provided in relation to Your purchase only extend to You on the understanding that You are a user and not a reseller of the Product.

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About The Author

Team Spinfuel is a group of passionate vapers that bring you honest, in-depth reviews and commentary on products, services, and the legal and political ramifications on vaping and ecigarettes. Julia Hartely-Barnes, Tom McBride, Jason Little, Tony Brittan, Nick Bessette and Keira Hartley-Barnes make up the editorial team (video and written) , along with John Manzione, our Publisher, and talented contributors like Mark Benson. Email any of the writers at admin AT spinfuel.com, or just ask for their email address.

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58 Comments

  1. Diane Fuller

    I sent product back with their return auth # and waited for them to reimburse me. I called in April and they said they were having problems and I should get a credit soon. When I called back no one ever answered phone. Called today and woman told Vapex is no longer at that call center–call your bank.

    Reply
  2. BattyToy

    ” In order to stop these awful scams we need to educate smokers and Vapers about the real cost of these products, and how they can obtain quality products for a FRACTION of the price these people want to rip you off for.”

    OKAY THEN EDUCATE ME!!! I don’t see one mention or link to these quality products that I should buy instead of being scammed by these idiots…

    Would have been nice, just sayin.

    Reply
    1. Spinfuel Team

      Read any article in our publication for quality products, such as anything from 777 eCigs (I recommend the Bullet or Magnum), or Halo Cigs, such as the Halo Triton starter kit. Spinfuel is loaded with great quality products. – Dave

      Reply
  3. Jeff Smith

    1. talk to attn.
    2. speaker phone and video record for youtube
    3. let them know you are doing so!
    4 ask to speak with chris or derin

    Reply
    1. Staff

      I’m afraid you won’t be able to. If they are still practicing the same methods they have already charged your card and are getting ready to charge it again for your next month supply of cartomizers, which are about $10 a piece rather than the normal $1.50. You need to go to your bank and explain to them the situation, and have your card changed to a new number. Otherwise you’re in for a rough time. Refute the charges with your bank, get a new card, and wash your hands of ALL “risk free trials”, “Auto-ship programs” and “Only $4.95 Starter Kits”, they are always scams. Let us know how you make out, your actions can help others! – Julia

      Reply
        1. Staff

          This Scam Alert was written months ago, so I meant that if they are still doing the same thing they did when we first wrote about this, they have charged your credit card already, despite not having even shipped your product yet. These types of companies make sure they get the money first and worry about the customer complaints later. – Julia

          Reply
          1. Jesus ramos

            I fixed everything, icancelled my card and the purchase that was made was never processed so i wasn’t charged at all, thanks for your help Julia

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