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SCAM ALERT: XOCigs Another Rip Off eCigarette Brand

SCAM ALERT: XOCigs Another Rip Off eCigarette Brand
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The con artists are at it again. In what looks to be a Saphire/Regal clone, XOCigs is offering pretty much the same god-awful arrangement; $4.95 14-day trial, in which your window to return the thing amounts to mere hours of receiving it, a charge to your credit card of $114.95 should you decide to keep the “trial kit”, and a monthly fee of $74.90 for 10 (ten!) cartomizers.

Then 32 days from your initial order of the product and 30 days thereafter until canceled, you will be sent a new supply of 10 Refill Cartomizers and your credit card will be charged $64.95 + $9.95 (Shipping and Handling) for a total charge of $74.90 (Monthly Fee). Do the math and you realize that this company is charging more for cartomizers than a pack of cigarettes in any major city.

XOCigs Rip Off Scam

The Starter Kit

So, what do you get for this $114.95? Why your XO Cigs Deluxe Starter Kit of course, which includes:

One Battery,

One Atomizer,

One Portable Charging Case,

One USB Charger,

One Wall Charger,

5 Refill Cartomizers (Either High Strength or Medium Strength)

How’s that for a deal? That’s even worse than Bull Smoke for god’s sake.

We will include the usual highlights from the Terms & Conditions below, but if these unconscionable con artists have already bitten you here is some pertinent contact information you might have some difficulty finding elsewhere.

The Corporation behind XOCigs is:

GDX Management
11141 Rhodesia Ave
Sunland CA 91040

I strongly suggest using maps.google.com and plugging in the address. We did, and were amused at what we found.

XO Cigs
Toll Free: 1-888-493-6066
Email: Support@XOCigs.com

Return Address:

531A North Hollywood Way #112
Burbank CA 91505
Office Hours:
Mon-Fri: 7am – 4pm PST

The above address is for AExpress Copy store, which includes Mail Boxes for hire.

There is only so much we can say about these types of ecigarette companies, they are all just cookie-cutter websites selling the cheapest product they can get from China, charging an unbelievably high amount for what amount to no more than a few bucks of crap, and tying their customers up for months while they drain the customers bank account.

Unfortunately, as you can see by the comments left for our Scam Alert for Saphire Cigs, people DO fall for these “deals” and suffer the consequences for months on end.

Will companies like Regal, Saphire, XOCigs, and undoubtedly dozens more ever go away? Probably not. Scams have been a part of human history since the beginning and there will always be people who believe that something that appears to be “too good to be true” are in fact true.

It would be easy to dismiss those that fall for these scams, really easy, so we must keep in mind that there are millions of good people out there that know nothing about electronic cigarettes, have no guidance when it comes to knowing what the costs should be, and when they see a slickly designed website with claims that are wildly untrue they are suckered in.

All any of us can do is alert as many people as we can as to what is really going on in this industry and to help lead people to proper companies selling decent products at decent prices. For Spinfuel’s part, once we publish the information it stays out there, forever. People are still accessing our Regal and Saphire scam alerts months after they were published. (Yet those websites are still up and people are still buying from them, go figure.) Hopefully we can save a few people from making the mistake of trusting in these companies.

Customer Service at (888) 493-6066

email at support@xocigs.com

And now, the Terms and Conditions Highlights you should be aware of:

  • BY USING THIS WEB SITE AND/OR PLACING AN ORDER THROUGH THIS WEB SITE, YOU ACKNOWLEDGE AND AGREE TO BE BOUND BY ALL OF THE TERMS AND CONDITIONS (“TERMS”) STATED HEREIN. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THIS SITE OR PLACE AN ORDER FROM THIS SITE. WE RESERVE THE RIGHT TO CHANGE THESE TERMS AT ANY TIME WITHOUT NOTICE TO YOU.
  • Upon placing your first order for the Product you will be enrolled in the Autoship Home Delivery Program.
  • As a member of this program, you have 14 days to try the product (Trial Period). Please note that Trial Period begins from the day product(s) is/are ordered.
  • …at the end of your Trial Period, as a member of the Autoship Home Delivery Program, you will be charged $114.95 (USD) for the product you already received.
  • 30 days thereafter until canceled, you will be sent a new supply of 10 Refill Cartomizers and your credit card will be charged $64.95 + $9.95 (Shipping and Handling) for a total charge of $74.90 (Monthly Fee) or Example (If you order on undefined, you must cancel on or before undefined)
  • PRIVACY
  • We may share personally identifiable information about you with our marketing partners in accordance with our privacy policy.

Does this sound like a company you want to do business with?

If you know anyone who is currently contemplating a switch from tobacco cigarettes to electronic cigarettes please make them aware that there are predatory companies in this industry looking to scam them for as long as they can. Guide those you know toward sources of good information, products that you personally use, and let them know that they can come to you before they push that “Submit” button on any website/brand they are considering. Together we can make a difference. We can’t save them all, but we can save some. And saving just a few people the nightmare that companies like XOCigs, Regal, and Saphire deliver is worth the time and effort we all put into it. It’s good Karma.

Julia Barnes



Genesis Vape

Team Spinfuel is a group of passionate vapers that bring you honest, in-depth reviews and commentary on products, services, and the legal and political ramifications on vaping and ecigarettes. Julia Hartely-Barnes, Tom McBride, Jason Little, and Keira Hartley-Barnes make up the editorial team, along with John Manzione, our Publisher, and talented contributors like Mark Benson. Email any of the writers at admin AT spinfuel.com


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22 thoughts on “SCAM ALERT: XOCigs Another Rip Off eCigarette Brand

  1. April

    Wow! Wish my husband had seen this site before he signed up. Found out about this company doing this because 114.95 of our rent and electric money was missing from our account. I had my husband contact the company and when he finally got through to them on his fourth try they told him there’s no arguing to be done but that they don’t have to refund our money. Period. He cancelled the “subscription” luckily before they charged us for the 74.90 for the refill. I am on the phone now with our bank cancelling our card and disputing the charge. I will have to wait and see what happens. It makes me sad that people feel the need to take advantage of others, and sadder still that we have to be so cautious.

    Reply
    1. Spinfuel Staff

      Make sure your bank understands that you never authorized them to charge your account more than the $4.95 that they said the kit was. Had you known that you were going to pay $144 for a kit that would cost your at most $20 from a reputable dealer you never would have tried their “free” trial. The bank will refund your money when you make it known that it was not a legit company. Good luck! – Tom

      Reply
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